A Special Journey from Coffee Producers

Website Orders

When the season opens, your coffee is shipped directly from the producers via DHL or FedEx.

After the order period, delivery usually takes about 7–14 business days (excluding customs processing). If you ever wonder where your coffee is along the way, just reach out. We're always happy to guide you through the journey.

Business Partners

We handle communication and operational logistics from the farm after milling is completed until your coffee is dispatched. Import and customs clearance are typically handled by the recipient, though our assistance can be arranged as a paid service if needed.

Shipment schedules and operational details are coordinated individually for each business order and communicated separately through our official business correspondence.

Exchanges & Returns

We stand behind the quality of our products. If you receive an item with a manufacturing defect, we'll gladly arrange a replacement. Please contact us within 7 days of receiving your shipment confirmation email.

As our products are food items, returns and exchanges are limited to manufacturing defects. Thank you for your understanding.